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   All returns, no matter what the reason, must be assigned a RMA (Return Materials Authorization) number prior to return shipping and do so within 30 days of purchase. (Items WILL NOT be accepted without RMA number)  Using all the original packaging, prepare returning item by clearly marking the RMA number next to the address label and include a copy of the original invoice in the package. All return shipping is prepaid by customer. Product must be in new condition upon return and a 10% restocking fee will apply.  Credits will be issued to same account as original purchase only. Any product received showing signs of wear or abuse, will be returned to the customer at their expense and no credit will be issued. Refunds for items returned more than 30 days after the purchase date will be in the form of a credit redeemable on your next purchase. Exchanges made for the same dollar amount as the original purchase will incur no additional shipping or handling charges. Please see “Contact Us” page for shipping address. 


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